INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Why is the charging slow with the data cable?

It is usually due to poor cable quality or incompatibility with the fast charging protocol. Please use original or certified brand cables.

How to choose between silicone, TPU, and PC phone cases?

Silicone is soft but easily gets dirty; TPU is shock-resistant with a moderate feel, making it a mainstream choice; PC is hard and wear-resistant but offers slightly less cushioning.

What is the difference between a tempered glass screen protector and a privacy screen protector?

Tempered glass screen protectors are mainly scratch- and drop-resistant, with high clarity; privacy screen protectors protect privacy but can reduce screen brightness and clarity.

Will wireless charging damage the battery?

Using qualified products will not cause this. The battery wear is no different from wired charging, but it is recommended to avoid playing on your phone for long periods while charging to prevent overheating.

How can I tell if a charger supports fast charging for my phone?

Check the fast charging protocols supported by your phone (such as PD, QC), and purchase chargers and data cables from brands that clearly indicate compatibility with these protocols.

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